Terms & Conditions
Welcome to Veerothi Collections. By using our website and making a purchase, you agree to the following terms and conditions. Please read them carefully before using our services.
- Use of Website
By accessing or using www.veerothicollections.com you confirm that you are at least 18 years old (or have the supervision of a guardian), and agree to use the site only for lawful purposes. Any misuse or unauthorized use of the site is strictly prohibited.
- Products and Descriptions
Veerothi Collections specializes in curating gently worn, high-end Indian garments and pre-loved designer wear. We make every effort to display product details and condition accurately, including photographs, measurements, and notes. However, minor signs of previous use may exist, and colors may slightly vary due to screen settings.
- Orders and Payments
All orders are subject to availability and confirmation.
Prices are listed in Indian Currency, inclusive of applicable taxes unless stated otherwise.
Payment must be made in full at the time of purchase via our secure payment gateways. We reserve the right to cancel or refuse any order at our discretion.
- Shipping & Delivery
We offer domestic and (if applicable) international shipping on additional cost.
Delivery timelines may vary depending on location and service availability.
Customers are responsible for providing accurate shipping details. We are not liable for lost packages due to incorrect addresses.
- Returns & Exchanges
Due to the nature of pre-loved clothing, all sales are final unless the item is significantly different from the description provided. We do not offer refunds or exchanges for issues related to sizing or minor wear.
Please contact our support team within 48 hours of receiving your order if you believe there’s a problem.
- User Accounts
You may choose to create an account to track orders or save your preferences. Please keep your login information secure. We are not responsible for unauthorized access caused by user negligence.
- Intellectual Property
All content on this site including logos, product images, designs, text, and branding belongs to Veerothi Collections. You may not copy, use, or distribute any content without written permission.
- Privacy Policy
Your use of this website is also governed by our Privacy Policy. Please review it for details on how we collect and protect your personal information.
- Limitation of Liability
Veerothi Collections shall not be held responsible for any indirect or incidental damages arising from your use of the website or products. Our total liability for any claim shall not exceed the price paid for the product in question.
- Modifications
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website implies acceptance of any changes made.
- Governing Law
These Terms are governed by and construed in accordance with the laws of Karnataka, India.
- Product Condition Disclaimer
As our garments are pre-owned or gently worn, some signs of wear or minor imperfections may exist. We aim to provide honest, detailed descriptions and images of each piece. By purchasing, you acknowledge and accept the unique nature of these items.
- Promotions & Discount Codes
Occasionally, we offer promotional discounts or coupon codes. These offers are valid only for the time and conditions specified. We reserve the right to cancel or modify promotions at any time without prior notice.
- Wishlist & Availability
Adding items to your wishlist or cart does not guarantee availability. Products are sold on a first-come, first-served basis, and due to the unique nature of each item, we cannot restock sold-out pieces.
- Customer Reviews & Feedback
We welcome honest reviews and feedback. However, we reserve the right to moderate or remove any content that is offensive, misleading, or unrelated to the shopping experience.
- Force Majeure
We are not responsible for delays or failures in performance due to circumstances beyond our control, including but not limited to natural disasters, strikes, transportation issues, or governmental restrictions.
- Third-Party Links
Our website may contain links to external websites or services. We are not responsible for the privacy practices, content, or accuracy of third-party sites.
- User Conduct
You agree not to use our website in any way that could harm, disable, overburden, or impair the site or interfere with other users’ experience. You may not attempt to gain unauthorized access to any part of the website or its systems.
- Account Termination
We reserve the right to suspend or terminate any user account at our sole discretion if we believe there has been misuse, fraudulent activity, or a violation of our Terms and Conditions.
- Order Cancellation
Once an order is placed, it cannot be modified or canceled. If there is an issue, please contact our support team immediately, and we will do our best to assist.
- Typographical Errors
While we make every effort to ensure accuracy, Veerothi Collections is not responsible for any typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability. We reserve the right to correct any errors and cancel any affected orders.
- Content Ownership
All images, product descriptions, graphics, and content on this website are owned by Veerothi Collections or its licensors. Any unauthorized use, copying, or distribution is strictly prohibited.
- Return Shipping Responsibility
In the rare event that a return is accepted, the customer will be responsible for the return shipping costs unless the item received was incorrect or defective.
- Digital Communication Consent
By using our website or making a purchase, you agree to receive communications from us electronically. This includes order updates, promotional emails (if opted-in), and customer service messages.
- Sustainability Statement
As a brand committed to sustainability, Veerothi Collections sources pre-loved clothing to reduce textile waste and extend the lifecycle of quality garments. By shopping with us, you support a circular fashion model that values reuse, restoration, and responsible consumption.
- Limited Quantity Disclaimer
Due to the one-of-a-kind nature of our products, many items are only available in limited quantities or as single pieces. Once sold, these items may not be restocked. We encourage customers to act promptly when interested in a product.
- Store Credit Policy
In select situations where a return is accepted, store credit may be issued instead of a refund. Store credit is valid for use only on our website and must be redeemed within the time period stated.
- Authenticity Guarantee
We take great care to verify and authenticate all garments before listing them for sale. However, as our products are sourced from various channels, we cannot always provide original invoices or certificates of authenticity.
- Customer Responsibility for Fit
Please read all sizing and fit information carefully. As many of our garments are one-of-a-kind, returns due to sizing issues may not be accepted. If you have questions about sizing before purchase, feel free to contact us.
- Influencer & Affiliate Disclosure
We may collaborate with influencers or affiliates who receive commission or compensation for promoting our products. Any opinions expressed by these partners are their own and do not reflect the views of Veerothi Collections.
- Wholesale & Bulk Orders
Veerothi Collections does not currently offer wholesale pricing. Bulk or custom orders may be reviewed on a case-by-case basis. Please reach out to us directly for inquiries.
- Amendments to Terms
We reserve the right to update, change, or replace any part of these Terms & Conditions at our discretion. It is your responsibility to review this page periodically for updates. Continued use of the site after changes constitutes acceptance of the new terms.
- Alteration Services
We currently do not offer in-house tailoring or alteration services. Customers are encouraged to seek local tailors if custom fitting is needed. Veerothi is not responsible for alterations done post-purchase.
- Digital Content Usage
Any content (reviews, photos, testimonials) submitted by users on our website or social media may be used by Veerothi Collections for marketing or promotional purposes. By submitting, you grant us a non-exclusive, royalty-free license to use your content.
- Personalized Recommendations
Our platform may provide personalized recommendations based on your browsing behavior or preferences. These are intended to enhance your shopping experience but are not endorsements or guarantees of fit or satisfaction.
- Mobile Access & App Terms
If accessing Veerothi Collections via mobile or app, additional terms (related to device compatibility, updates, and notifications) may apply. You agree to allow us to send push notifications and updates unless disabled in your device settings.
- Changes to Pricing or Availability
We reserve the right to adjust prices, discontinue products, or update product availability without prior notice. These changes do not affect confirmed orders.
- Social Media Engagement
We love seeing our pieces worn by our customers! By tagging @veerothi or using our branded hashtags, you grant permission for your image or post to be featured on our website or social platforms with appropriate credit.
- Color & Fabric Variation Disclaimer
While we strive to accurately display colors and textures of all garments, variations may occur due to screen settings, lighting, or fabric age. Veerothi Collections is not liable for minor color discrepancies between the product image and the physical item.
- Pre-Order or Hold Requests
We currently do not support pre-order or reservation of items. Due to the limited nature of our pieces, items remain available to all customers until a transaction is completed.
- Donation or Seller Inquiries
If you’re interested in donating or selling gently worn designer Indian garments, please contact us directly. All submissions will go through our curation process, and we reserve the right to accept or decline any garments offered.
- Event-Based Sales
During special sales, collection drops, or events, additional terms may apply (including limited-time pricing, return exceptions, or shipping delays). These will be communicated clearly during the event period.
- Customer Loyalty Programs
If we offer loyalty points, referral bonuses, or membership rewards, they are governed by their own set of rules, subject to change, and cannot be transferred or redeemed for cash.
- Marketplace Integration (if applicable)
If shopping through a third-party marketplace (e.g., Etsy, Instagram Shop, etc.), please note that their own platform terms may apply. Veerothi Collections is not responsible for issues arising from the external platform itself.
- Age Restriction
You must be at least 18 years old or have the consent of a legal guardian to make purchases on our website. By using our site, you confirm that you meet this requirement.
- Feedback & Dispute Resolution
We value our community and welcome constructive feedback. If you encounter an issue, please contact us first so we can try to resolve it amicably before taking further action. Your satisfaction is important to us.
- Contact Us
For any questions about these Terms, please contact us at:
veerothicollections@gmail.com
